Privacy Policy
This policy explains how Energy Planet collects, uses, stores, and protects personal information for the features currently available on the platform.
Last updated: July 1, 2026
Information We Process
- Account data: name, email, password hash, phone, company, job title, company type, website, and LinkedIn.
- Profile data: avatar, cover image, bio, location, expertise, experience highlights, and public profile content.
- Community content: posts, articles, comments, tags, images, videos, files, likes, saves, shares, and view counts.
- Communication and connections: messages, attachments, follows, connections, notifications, and support feedback.
- Submission data: product and case study submissions, review status, contact details, and related media.
- Security and technical data: session status, language preference, cookie choice, request logs, and abuse-prevention records.
Purposes and Legal Basis
- To provide necessary services such as account creation, login security, profiles, community features, messages, connections, and submission review.
- To protect the platform, moderate content, prevent abuse, investigate issues, and improve service reliability.
- To send optional product news, event information, platform updates, or promotional emails only with your consent.
- To keep records where required for legal, dispute-resolution, or compliance purposes.
Public Content and Service Providers
- Profile information, community content, products, and case studies you choose to publish may be visible to other users or visitors.
- We do not sell your personal information.
- We may use hosting, object storage/CDN, email, translation, moderation, security, and analytics providers to operate the platform.
Retention and International Processing
- We retain data needed to provide the service while your account exists. Deleted content or accounts are removed or anonymized within a reasonable period unless security or legal needs require retention.
- If providers process data outside your region, we use reasonable contractual, access-control, and security safeguards.
Your Rights
- You may request access, correction, deletion, restriction, objection, or portability of your personal information.
- You may withdraw consent for optional marketing emails and non-essential cookies at any time.
- If GDPR applies to you, you may also lodge a complaint with your local data protection authority.
Contact
To exercise privacy rights or ask about data processing, contact us through the Feedback / Support page.
