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Privacy Policy

This policy explains how Energy Planet collects, uses, stores, and protects personal information for the features currently available on the platform.

Last updated: July 1, 2026

Information We Process

  • Account data: name, email, password hash, phone, company, job title, company type, website, and LinkedIn.
  • Profile data: avatar, cover image, bio, location, expertise, experience highlights, and public profile content.
  • Community content: posts, articles, comments, tags, images, videos, files, likes, saves, shares, and view counts.
  • Communication and connections: messages, attachments, follows, connections, notifications, and support feedback.
  • Submission data: product and case study submissions, review status, contact details, and related media.
  • Security and technical data: session status, language preference, cookie choice, request logs, and abuse-prevention records.

Purposes and Legal Basis

  • To provide necessary services such as account creation, login security, profiles, community features, messages, connections, and submission review.
  • To protect the platform, moderate content, prevent abuse, investigate issues, and improve service reliability.
  • To send optional product news, event information, platform updates, or promotional emails only with your consent.
  • To keep records where required for legal, dispute-resolution, or compliance purposes.

Public Content and Service Providers

  • Profile information, community content, products, and case studies you choose to publish may be visible to other users or visitors.
  • We do not sell your personal information.
  • We may use hosting, object storage/CDN, email, translation, moderation, security, and analytics providers to operate the platform.

Retention and International Processing

  • We retain data needed to provide the service while your account exists. Deleted content or accounts are removed or anonymized within a reasonable period unless security or legal needs require retention.
  • If providers process data outside your region, we use reasonable contractual, access-control, and security safeguards.

Your Rights

  • You may request access, correction, deletion, restriction, objection, or portability of your personal information.
  • You may withdraw consent for optional marketing emails and non-essential cookies at any time.
  • If GDPR applies to you, you may also lodge a complaint with your local data protection authority.

Contact

To exercise privacy rights or ask about data processing, contact us through the Feedback / Support page.